Privacy Policy for disputeresolutiondata.com

Effective Date: June 19, 2025

Your privacy is important to us. This Privacy Policy explains how Dispute Resolution Data (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit and interact with our website, disputeresolutiondata.com (the “Website”).

 

By using our Website, you consent to the data practices described in this Privacy Policy.

1. Information We Collect

We collect various types of information for different purposes to provide and improve our services to you.

a. Personal Information You Voluntarily Provide: This includes information you actively provide to us, such as:

 
  • Contact Information: Name, email address, phone number, and mailing address when you fill out forms, subscribe to newsletters, or contact us directly.
  • Account Information: If you create an account, we may collect usernames, passwords, and other registration details.
  • Correspondence: Records of your communications with us.
  • Payment Information: If you make purchases, billing details are processed by secure third-party payment processors. We do not directly store your credit card details.

b. Information Collected Automatically: When you access and use our Website, we automatically collect certain information about your device and Browse activity:

  • Device and Usage Information: IP address, browser type, operating system, unique device identifiers, referring URLs, pages viewed, time spent on pages, and clickstream data.
  • Location Data: Approximate location derived from your IP address.
  • Cookies and Tracking Technologies: We use cookies, web beacons, pixels, and similar technologies to collect information about your interactions with our Website.
    • Cookies: Small data files stored on your device. They help us remember your preferences, analyze trends, track user movements, and administer the Website.
    • Web Beacons/Pixels: Tiny graphics with a unique identifier, similar in function to cookies, used to track the online movements of web users.
    • Browser Fingerprinting: Techniques that collect information about your device, browser, and software configurations to create a unique identifier for tracking purposes.
    • Local Storage & Session Storage: Data stored directly on your device by your web browser, used for persistent or temporary data storage.

c. Information from Third Parties: We may receive information about you from third-party services that integrate with our Website, such as:

  • Facebook Marketing: When you interact with our advertisements on Facebook, Facebook may provide us with information about your engagement. The Facebook Pixel allows us to track conversions, optimize ads, build targeted audiences, and remarket to people who have already taken some action on our Website.
     
  • Google Analytics: Provides us with aggregated data about website traffic and user behavior. This data is generally anonymized and does not directly identify you.
  • Google Search Console: Provides data on how our Website performs in Google Search, including search queries, crawling errors, and indexing status. This data is primarily technical and does not typically include personal identifying information of individual users.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Maintain Our Website: Operating and improving the functionality of disputeresolutiondata.com.
     
  • To Communicate with You: Responding to inquiries, providing customer support, sending updates, newsletters, and marketing communications you have opted into.
  • For Marketing and Advertising:
    • Targeted Advertising: Using data collected through Facebook Marketing, Google Analytics, and other tracking tools to deliver relevant advertisements to you on our Website and third-party platforms.
    • Campaign Optimization: Analyzing the effectiveness of our marketing campaigns.
    • Lead Generation: Collecting information via forms for business development.
  • For Analytics and Improvement: Understanding how users interact with our Website, identifying trends, and improving our content, services, and user experience. This includes using Google Analytics to monitor and analyze web traffic.
  • For Security and Fraud Prevention: Protecting our Website and users from fraudulent activities and ensuring the security of our systems.
  • To Comply with Legal Obligations: Meeting legal and regulatory requirements.

3. How We Share Your Information

We may share your information with the following categories of third parties:

  • Service Providers: We engage third-party companies and individuals to facilitate our Website and services (e.g., hosting, analytics, marketing, customer support, payment processing). These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
    • GoHighLevel: As our hosting and marketing automation platform, GoHighLevel processes data on our behalf. GoHighLevel acts as a data processor for the data you provide through our Website forms and interactions tracked on the platform. Their privacy policy can be found on their website.
  • Third-Party Integrations:
    • Facebook: Information collected via the Facebook Pixel is shared with Facebook to enable targeted advertising and analytics. Facebook’s data use is governed by their own privacy policy.
    • Google: Information collected via Google Analytics and Google Search Console is shared with Google for analytics and search performance monitoring. Google’s data use is governed by their own privacy policy.
  • Legal Compliance and Protection: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to:
     
    • Comply with a legal obligation.
    • Protect and defend our rights or property.
    • Prevent or investigate possible wrongdoing in connection with the Website.
       
    • Protect the personal safety of users of the Website or the public.
       
    • Protect against legal liability.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.
     

4. Your Data Protection Rights

Depending on your location and applicable laws (such as GDPR for EU residents and CCPA for California residents), you may have the following rights regarding your personal information:

  • Right to Access: Request copies of your personal data.
  • Right to Rectification: Request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
     
  • Right to Erasure (Right to be Forgotten): Request that we erase your personal data under certain conditions.
     
  • Right to Restrict Processing: Request that we restrict the processing of your personal data under certain conditions.
  • Right to Object to Processing: Object to our processing of your personal data under certain conditions.
     
  • Right to Data Portability: Request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
     
     
  • Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
     
     
  • Right to Non-Discrimination (CCPA): You have the right not to be discriminated against for exercising any of your CCPA rights.
  • Do Not Sell or Share My Personal Information (CCPA): California residents have the right to opt-out of the “sale” or “sharing” of their personal information. While we do not “sell” your personal information in the traditional sense, some of our marketing and analytics activities may be considered “sharing” under the CCPA.

To exercise any of these rights, please contact us using the details provided in Section 9. We will respond to your request within the timeframes required by applicable law.

5. Cookie Policy and Your Choices

We use cookies and similar tracking technologies to track activity on our Website and hold certain information.

  • Essential Cookies: Necessary for the Website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you, such as setting your privacy preferences, logging in, or filling in forms.
     
  • Analytical/Performance Cookies: Allow us to count visits and traffic sources so we can measure and improve the performance of our Website. They help us to know which pages are the most and least popular and see how visitors move around the Website.
     
  • Functional Cookies: Enable the Website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
     
  • Targeting/Advertising Cookies: May be set through our Website by our advertising partners (e.g., Facebook, Google). They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.
     

Managing Your Cookie Preferences: Most web browsers allow you to control cookies through their settings. You can usually set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Website may become inaccessible or not function properly.

For more detailed control, especially regarding non-essential cookies, we may utilize a Consent Management Platform (CMP) or cookie banner that allows you to customize your cookie preferences upon your first visit or at any time through a dedicated “Cookie Settings” link on our Website.

You can also opt-out of targeted advertising from many providers through industry opt-out pages such as:

6. Data Security

We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures may include:

 
  • Encryption: Using SSL/TLS encryption for data in transit.
  • Access Controls: Restricting access to personal information to authorized personnel only.
  • Multi-Factor Authentication (MFA): Implementing MFA where possible.
  • Regular Security Audits: Conducting periodic reviews of our security practices.
  • Data Minimization: Collecting only the data necessary for the stated purposes.
  • Staff Training: Educating our staff on data protection best practices.
  • Secure Hosting: Utilizing secure hosting provided by GoHighLevel.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

 
 

When we no longer need to process your personal data for the purposes set out in this Privacy Policy, we will delete or anonymize it. If this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

 

8. Links to Other Websites

 

Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

 

9. Children’s Privacy

Our Website is not intended for use by individuals under the age of 16 (“Children”). We do not knowingly collect personally identifiable information from Children. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child without verification of parental consent, we will take steps to remove that information from our servers.

 
 
 
 

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

 
 

11. Contact Us

If you have any questions about this Privacy Policy, our data practices, or if you wish to exercise your data protection rights, please contact us:

 

Email: support@disputeresolutiondata.com Phone: +1 469-398-8785